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If you think there might be an issue with your device or sim: Instructions on how to take these steps can be found using our device-specific trouble-shooter here. Resetting your network settings (this will also reset Wi-Fi networks and passwords, cellular settings, VPN and APN settings that you’ve used before).Choosing the O2 network manually in your settings.Making sure mobile data is turned on in your settings. If there’s no known issue, try manually resetting your device by: Use the O2 network status checker to see if there’s a known network connection problem in your area, or to report an unknown issue to us. From here, you’ll be able to subscribe to updates using Keep Me Posted. What should I do if I’m having signal issues?
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